The terms under which snodo is provided, including the pilot.
These terms are between Martina Camusso, Switzerland ("snodo", "we") and the business that has agreed to use the service ("you"). They apply alongside any signed pilot agreement or order form. Where a signed agreement says something different, the signed agreement wins.
snodo is provided to businesses. It is not a consumer service.
snodo reads your supplier invoices and point-of-sale data, links them, and explains where your margin moved, why, and what it cost in francs. It flags deviations, proposes actions, and tracks whether those actions were carried out and what they recovered.
It is a layer above your existing systems. Nothing is replaced and nothing is migrated.
What snodo is not. It is not your accounting system, not a tax filing, not an audit, and not legal or financial advice. snodo analyses and reports. Every operational decision, payment and supplier negotiation remains yours.
Where snodo reports an unusual pattern, it reports exactly that. It does not allege theft or fraud, which cannot be established without physical stocktaking and a proper review.
The pilot runs for 60 days at one site, free of charge. Either side can end it at any time, without notice and without giving a reason.
What you provide: access to your point-of-sale export, forwarding of your supplier invoices, one session with your chef of up to two hours, and one person we can ask questions.
What we provide: all connections and setup, full costing of your recipes, and continuous support throughout.
What you receive: one page a week setting out deviations, their causes, and recommended actions.
After 60 days the service continues only if you explicitly say so. There is no automatic renewal and no notice period to observe.
After the pilot, the service costs CHF 300 per outlet per month, excluding VAT, invoiced monthly. Prices may change with 60 days' written notice, and you may terminate rather than accept a change.
The data you send us remains yours. We process it to provide the service and for nothing else. We do not sell it, share it with other clients, or use it to train AI models.
You can ask for your data back, or ask us to delete it, at any time and for any reason. See Data deletion and our Privacy policy.
Optional benchmarking. If, and only if, you tick the separate box for it, we may use your figures in aggregated and anonymised form to compare performance across businesses. No individual business's data is ever shown to another. You can withdraw this at any time.
Your recipes, prices and figures stay confidential. So does our system. Neither side discloses the other's confidential information without permission, except where the law requires it. This survives the end of the contract.
We aim to keep snodo available and monitor it continuously, but we do not guarantee uninterrupted service. Planned maintenance is announced in advance where possible. snodo is an analysis tool, not a system your service depends on minute to minute: if it is briefly unavailable, your restaurant continues to operate.
Neither side excludes liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be excluded.
Subject to that, our total liability in any twelve-month period is limited to the fees you paid us in that period. During a free pilot, that figure is zero, which is the trade-off for a service provided at no charge.
We are not liable for indirect or consequential loss, or for decisions you take on the basis of snodo's analysis. The figures are derived from the data you supply; if that data is incomplete or wrong, the analysis will be too.
During the pilot, either side may end it immediately at any time.
After the pilot, either side may terminate with 30 days' written notice to the end of a month. Either side may terminate immediately if the other commits a material breach and fails to remedy it within 14 days of being asked.
On termination we stop processing, and return or delete your data as you instruct.
We may update these terms. We give 30 days' notice of material changes. If you do not accept a change, you may terminate before it takes effect.
Swiss law applies. The courts of Switzerland have exclusive jurisdiction.